Having problems with a utility supplier? Our utilities pack can assist you with a range of everyday issues from complaining about a high meter reading or telephone bill to making a complaint about a company not meeting standards.
Utilities
Complain about a high meter reading
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If you believe that your gas, electricity or water meter is registering inaccurately, you can use this document to send a complaint
Complaint to electricity distributor for failure to meet standards
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If your electricity supply has been interrupted and not reconnected, you can use this letter to send a complaint seeking compensation.
Complaint to gas transporter for failure to meet standards
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If your gas supply has been interrupted, it must be restored within a specific period. If it is not restored within this period then you are entitled to compensation.
Complaint to water company for failure to meet standards
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If your water company has failed to meet its guaranteed standards, you are entitled to compensation and can use this document to request it.
Request an investigation about water quality
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Use this document to request an official body to investigate a complaint you made to your water company in which you were unsatisfied with the response.
Complaint about a bill to a telephone company
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Received a telephone bill which is incorrect? Use this document to send a complaint to your telephone company. The letter will itemise each charge which was incorrect and demand that...
Every year, millions of parking tickets are issued across the UK, costing the public millions of pounds in fines, but only a small number of these tickets are ever challenged. Download our ‘letter to challenge a parking fine’ today. It’s completely free and has already proved successful.
You have to provide every employee with a contract of employment - or written statement of terms - within two months of the start of employment, and all employees must have complete, up-to-date contracts. To avoid the substantial penalties for not having them in place, CLICK HERE to create yours.