Have you had problems with a recent purchase? We’ve got documents to help you request a refund, a replacement, or compensation in the event of goods being unfit for purpose, damaged during delivery, faulty or poorly repaired. Choose from one of the services below and only pay for the document once you have completed and are happy with it.
Goods and services
Landscaping contract
more infoFrom £20.00
Use this landscaping contract when entering into an agreement with a landscaping contractor to provide new landscaping work and/or maintenance services. The document provides for an option to incorporate
Sale of goods contract
more infoFrom £10.00
This document records the sale of goods by a private individual (i.e. a person not acting in the ordinary course of business). The agreement will record the price of the...
Agreement for the sale of a motor vehicle
more infoFrom £15.00
Use this document to draw up an agreement for the private sale of a motor vehicle. By including a confirmation that the buyer is purchasing the vehicle as seen, it...
Letter requesting refund for goods not properly repaired
more infoFree
This is a letter for when a purchaser of defective goods has attempted to exercise a legal right to have them repaired by the manufacturer but, that having failed, is...
Request a refund for faulty goods
more infoFree
If you have purchased faulty goods, you can use this letter to seek a refund from the seller.
Request a refund for goods not delivered on time
more infoFree
If you have purchased goods and the seller has failed to deliver them on a specific date as agreed in your contract, use this letter to request a refund or...
Request compensation for goods not fit for their purpose
more infoFree
If you have purchased goods, you can use this letter to reject the goods and demand a refund.
Request a refund for goods not matching their description
more infoFree
If you have purchased goods and they do not meet the description by which they were sold then you may use this letter to demand a full refund.
Request a replacement for goods damaged during delivery
more infoFree
If you have ordered goods for delivery and those goods are damaged when they arrive, you can use this document to request a replacement.
Reject a seller’s denial of responsibility for faulty goods
more infoFree
If a seller has denied responsibility for faulty goods which you have purchased from them, you can use this letter to reject their denial of responsibility.
Demand a refund for goods purchased with a credit card
more infoFree
If you have purchased faulty goods with a credit card (and the goods cost between £100 and £30,000), use this letter to apply for a full refund from the credit...
Request compensation for damage caused by faulty goods
more infoFree
If you have purchased goods which are faulty and cause damage to any of your property, you can use this letter to seek compensation for the goods and also the...
Request repair of faulty goods at no charge to the buyer
more infoFree
If you buy a product that is faulty, you might prefer to have it repaired rather than demand a refund. This letter asks the supplier to repair the product for...
Every year, millions of parking tickets are issued across the UK, costing the public millions of pounds in fines, but only a small number of these tickets are ever challenged. Download our ‘letter to challenge a parking fine’ today. It’s completely free and has already proved successful.
You have to provide every employee with a contract of employment - or written statement of terms - within two months of the start of employment, and all employees must have complete, up-to-date contracts. To avoid the substantial penalties for not having them in place, CLICK HERE to create yours.